Stores Like ZARA

"Fast and brilliant responses from their customer service representatives, Free delivery! Cheap clothing! Good quality clothing. Emailed them about my package not arriving was kind of upset because normally they come every time, emailed them with my concern got a refund straight away. But then my package arrived it was just really late so i emailed them saying it had arrived and wanted to give them payment back for the item and they said i could have it free of charge because of late arrival. Love shopping with them and will continue! "

"I should've learned my lesson from the other three orders that I made that didn't turn up on the day I paid for. As well as several of my friends and housemates also having the same disgraceful experience. I ordered NEXT DAY DELIVERY and 6 days later I still do not have my item and have not had any help from their customer service apart from 'we are sorry to hear this'. CRAP customer service there isn't even a number i can phone to talk to anybody. I won't be living in my house from Monday, so will never receive the item that was ordered as a Christmas present for someone. They are such a bad company in regards to delivery. Considering they CHARGE for returns and deliveries you would think they would make the effort to do it right. Will stick to ASOS."